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Stevenson's Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade. Stevenson's careful explanations and approachable format support students in understanding the important operations management concepts as well as applying tools and methods with an emphasis on problem solving. Through detailed examples and solved problems, short cases and readings on current issues facing businesses, and auto-gradable end of chapter problems and application-oriented assignments available in Connect Operations Management, students learn by doing, and the Twelfth Edition continues to offer more support for 'doing Operations' than any other.
作者簡介
William J Stevenson
現職：Rochester Institute of Technology
註釋者簡介
何應欽
現職：中央大學工業管理研究所教授
Ch 1 Introduction to Operations Management
Ch 2 Competitiveness, Strategy, and Productivity
Ch 3 Forecasting
Ch 4 Product and Service Design
Ch 5 Strategic Capacity Planning for Products and Services
Ch 6 Process Selection and Facilities Layout
Ch 7 Work Design and Measurement
Ch 8 Location Planning and Analysis
Ch 9 Management of Quality
Ch 10 Quality Control
Ch 11 Aggregate Planning and Master Scheduling
Ch 12 MRP and ERP
Ch 13 Inventory Management
Ch 14 JIT and Lean Operations
Ch 15 Supply Chain Management
Ch 16 Scheduling
Ch 17 Project Management
Ch 18 Management of Waiting Lines
Ch 19 Linear Programming
