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Dessler1.NEW! Improving Performance: HR Tools for Line Managers and Entrepreneurs boxed features highlight actual tools and practices managers use to improve performance at work.
2.NEW! Improving Performance: HR as a Profit Center boxed features contain real examples of how human resource management practices add value by reducing costs or boosting revenues.
3.NEW! Improving Performance: HR Practices around the Globe boxed features highlight how actual companies around the globe use HR practices to improve their team’s and companies’ performance.
4.NEW! Improving Performance through HRIS show how managers use human resource technology to improve performance.
5.NEW! Know Your Employment Law boxed features within each chapter show managers what employment laws apply to that chapter’s topics, such as the laws applying to recruitment (Chapter 5), selection (Chapter 6), training (Chapter 8), and safety (Chapter 17.)
6.NEW! Diversity Counts features in each chapter provide insights and guidelines for managing a diverse workforce. For example, (Chapter 6) employers using selection tests should know that gender issues sometimes distort results, because parents and others often socialize girls into traditionally female roles and boys into traditionally male roles.
作者簡介
Gary Dessler
現職：Florida International University
PART I: INTRODUCTION
Ch 1: Introduction to Human Resource Management
Ch 2: Equal Opportunity and the Law
Ch 3: Human Resource Management Strategy and Analysis
PART II: RECRUITMENT, PLACEMENT, AND TALENT MANAGEMENT
Ch 4: Job Analysis and the Talent Management Process
Ch 5: Personnel Planning and Recruiting
Ch 6: Employee Testing and Selection
Ch 7: Interviewing Candidates
PART III: TRAINING AND DEVELOPMENT
Ch 8: Training and Developing Employees
Ch 9: Performance Management and Appraisal
Ch 10: Managing Employee Retention, Engagement, and Careers
PART IV: COMPENSATION
Ch 11: Establishing Strategic Pay Plans
Ch 12: Pay for Performance and Financial Incentives
Ch 13: Benefits and Services
PART V: ENRICHMENT TOPICS IN HUMAN RESOURCE MANAGEMENT
Ch 14: Ethics, Employee Relations, and Fair Treatment at Work
Ch 15: Labor Relations and Collective Bargaining
Ch 16: Employee Safety and Health
Ch 17: Managing Global Human Resources
Ch 18: Managing Human Resources in Small and Entrepreneurial Firms
Appendix A: PHR AND SPHR KNOWLEDGE BASE
Appendix B: COMPREHENSIVE CASES
