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1.Broader Treatment of Operations Management - A unique aspect of the text is the examination of both the upstream (supply-side) and downstream (demand-side) aspects of the supply chain.
2.Use of Integrative Frameworks - (1) the critical customer, (2) the value proposition, and (3) capabilities.
作者簡介
Morgan Swink
現職：Texas Christian University
Steven Melnyk
現職：Michigan State U-East Lansing
M. Bixby Cooper
現職：Michigan State U-East Lansing
Janet L. Hartley
現職：Bowling Green State University
PART I: SUPPLY CHAIN A PERSPECTIVE FOR OPERATIONS MANAGEMENT
Ch1 Introduction to Managing Operations Across the Supply Chain
Ch2 Operations and Supply Chain Strategy
PART II: FOUNDATIONS OF OPERATIONS MANAGEMENT
Ch3 Managing Processes and Capacity
Ch4 Product/Process Innovation
Ch5 Manufacturing and Service Process Structures
Ch6 Managing Quality
Ch7 Managing Inventories
Ch8 Lean Systems
PART III: INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN
Ch9 Customer Service Management
Ch10 Sourcing and Supply Management
Ch11 Logistics Management
PART IV: PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN
Ch12 Demand Planning Forecasting and Demand Management
Ch13 Sales and Operations Planning
Ch14 Materials and Requirements Planning
PART V: Managing Change in Supply Chain Operations
Ch15 Project Management
Ch16 Sustainable Operations Management : Preparing for the Future
